Privacy policy

Privacy Policy

Through this legal notice and privacy policy, GRUPO RETIRO, with registered office at CALLE DE ANTONIO ACUÑA, 9, 5º LEFT, 28009, MADRID, informs users of the website https://www.gruporetiro.com/ about its Privacy Policy, describing what data is collected, how it is used, user options regarding this data, their rights (known as ARCO rights: Access, Rectification, Cancellation, and Opposition, and the new rights introduced by the GDPR, including the right to be forgotten, the right to data portability, and the right to restriction of processing), data security, and changes to the privacy policy.

The use of the GRUPO RETIRO website and any of the services incorporated therein implies full acceptance of the conditions outlined in the following Privacy Policy.

  1. USER INFORMATION

Who is responsible for processing your personal data?

GRUPO RENTA VITALICIA MAYORES, S.A. is the CONTROLLER of the personal data of
the USER and informs that this data will be processed in accordance with the provisions of Regulation (EU)
2016/679, of April 27 (GDPR), and Organic Law 3/2018, of December 5 (LOPDGDD).

Why do we process your personal data and for what purpose?

Depending on the form where we have obtained your personal data, we will process it confidentially to achieve the following purposes:

In the Contact Form

  • Respond to inquiries or any type of request made by the user through any of the contact forms available on the website.
    (by the legitimate interest of the controller, art. 6.1.f GDPR)
  • Conduct statistical analyses and market research.
    (by the legitimate interest of the controller, art. 6.1.f GDPR)

In the Request a Quote Form

  • Send commercial quotes about products and services.
    (for the execution of a contract or pre-contract, 6.1.b GDPR)

How long will we keep your personal data?

The data will be retained no longer than necessary to maintain the purpose of processing or as long as legal prescriptions require their retention. Once no longer needed, they will be securely deleted to ensure anonymization or complete destruction.

Who do we share your personal data with?

No data communication to third parties is foreseen unless necessary for the development and execution of the processing purposes, with service providers related to communications, with whom the CONTROLLER has confidentiality and data processing agreements required by current privacy regulations.

What are your rights?

The USER has the right to:

  • Withdraw consent at any time.
  • Access, rectify, port, and delete their data, as well as restrict or oppose processing.
  • Lodge a complaint with the supervisory authority (www.aepd.es) if they consider that the processing does not comply with current regulations.

Contact details to exercise your rights:

GRUPO RENTA VITALICIA MAYORES, S.A.. C/ VELÁZQUEZ, 18 2 LEFT – 28001 MADRID (Madrid). Email:
gruporetiro@gruporetiro.com Data Protection Officer contact: RAPINFORMES ON LINE,
S.L., Avd. de Brasil, 17, 6º, 28020 Madrid – rapinformes@rapinformes.es

  1. MANDATORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER

USERS, by marking the corresponding boxes and entering data in the fields marked with an asterisk (*) in the contact form or presented in download forms, expressly and freely accept that their data is necessary to meet their request by the provider, while the inclusion of data in the remaining fields is voluntary. The USER guarantees that the personal data provided to the CONTROLLER is truthful and is responsible for communicating any changes.

The CONTROLLER informs that all data requested through the website is mandatory, as it is necessary for optimal service provision to the USER. If not all data is provided, the information and services provided may not fully meet their needs.

  1. SECURITY MEASURES

In accordance with the current regulations on personal data protection, the CONTROLLER complies with all GDPR and LOPDGDD provisions regarding the processing of personal data under its responsibility, explicitly adhering to the principles described in Article 5 of the GDPR, ensuring data is processed lawfully, fairly, and transparently concerning the data subject, and is appropriate, relevant, and limited to what is necessary for processing purposes.

The CONTROLLER guarantees that appropriate technical and organizational policies have been implemented to apply the security measures established by the GDPR and LOPDGDD to protect USERS’ rights and freedoms and has provided them with the necessary information to exercise them.

For more information on privacy guarantees, you can contact the CONTROLLER at:
GRUPO RENTA VITALICIA MAYORES, S.A.. C/ VELÁZQUEZ, 18 2 LEFT – 28001 MADRID (Madrid). Email:
gruporetiro@gruporetiro.com Data Protection Officer contact: RAPINFORMES ON LINE,
S.L., Avd. de Brasil, 17, 6º, 28020 Madrid – rapinformes@rapinformes.es

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